Privacy notice

Information we collect

When you contact us, we may receive your name, company, email address, phone number, enquiry type and any information you include in your message.

How we use it

We use this information to respond to your enquiry, assess whether we can assist and maintain relevant business correspondence. We do not ask you to submit identity documents, banking details or sensitive records through the website.

Service providers

The enquiry form is processed through our website enquiry system. WhatsApp and email enquiries are handled through their respective service providers. Their own privacy terms also apply when you use those services.

Sharing and retention

We do not sell your personal information. We may share relevant information with professional partners only when needed to progress your request and where appropriate. We retain correspondence only as long as reasonably needed for business, legal or record-keeping purposes.

Your choices

You can ask what personal information we hold about you, request correction or deletion where applicable, or ask us to stop using it for direct communication.

Contact

For privacy questions, email info@thesmartysolution.com.

Last updated: September 2026. This notice is a practical website summary and may be updated as our services or legal requirements change.